Frequently Asked Questions

How can we help you?

General FAQS

Yes! MaizeTix partners with Stripe, a trusted payment processor that is used by companies worldwide by companies like Amazon.com. Our ticket transfer system is completely through the Michigan Athletics portal ensuring safety for all users.

We have personally been scammed, but if you want more proof, go check out our social media. We have a page full of screenshots of students reporting scams in the Michigan tickets GroupMe.

MaizeTix was founded by four Engineering students at Michigan who built MaizeTix so that UMich students can safely and quickly find tickets to go to their favorite athletic events. We were also sick of seeing snapchat story posts. You can email us personally at (rzd@umich.edu, ghuynh@umich.edu, karlrizz@umich.edu, and alexzhan@umich.edu).

Only UMich students can make a MaizeTix account. Students can only sign up using their @umich.edu email address, and this email is verified when a user creates an account.

As Michigan students, we aim to protect our student body and promote school spirit in the student section. Restricting access to only UMich students enables us to create a secure community for student ticket transactions to take place.

To Make a MaizeTix account navigate to the “Sign Up” page. After registering your email, you will be emailed a link to verify you are a UMich student. Once you have clicked the link, you have successfully registered!

Generally, anyone accompanied by a student of the school can also sit in the student section.

No, only Michigan games in Ann Arbor can be transacted on MaizeTix.

Currently, only football listings are active on MaizeTix. During Men’s Basketball and Hockey seasons, those sports will be available as well, stay tuned!

Sellers FAQs

First register an account with MaizeTix using your @umich.edu email address. Navigate to Ticket Listings through the “Games” button, select a specific game, and then click “Sell Your Ticket.” Fill in your ticket information and your desired listing price. You will be redirected to Stripe, at which point follow the instructions to create an account and fill in your payout method. Make sure to select “individual” account type when making your account.

MaizeTix provides sellers with a safe marketplace where they quickly sell to their ticket to another UMich Student. MaizeTix eliminates haggling, long wait times, and scams for Michigan student ticket sellers.

Stripe takes 3 - 5 business days to transfer the funds to your account.

Yes! You can cancel your listing at any time, and your ticket will be immediately sent back to you! To cancel your listing, Sign In and navigate to “My Tickets” then “My Active Listings”. Select the Red X Icon, you will be prompted with a confirmation. Select Yes and we will autonomously send your ticket back!

Buyer FAQs

First, register an account with MaizeTix using your @umich.edu email address. Navigate to Ticket Listings through the “Games” button, select a specific game, and then click purchase for a specific listing. Fill out your payment details, and within 15 minutes of confirmation, you will receive the ticket in your inbox from Michigan Athletics!

Within 15 minutes of purchasing your ticket, you will receive an email from the Michigan Athletics ticket portal notifying you that you have been transferred a ticket. Accept the transfer and you are all set!

MaizeTix provides buyers with a safe marketplace where they can quickly buy a verified ticket from another UMich student. MaizeTix eliminates haggling, price gouging, long wait times, and scams for Michigan students.

Once you click purchase, we put the ticket on hold for you for two minutes. While the ticket is in your “cart,” other users are restricted from buying that ticket. For this reason, if you do not buy the ticket within two minutes, the ticket will be removed from your “cart” and relisted, available to all students.

Pricing


MaizeTix is FREE for ticket sellers!

A buyer fee is applied to pay Stripe and cover operating costs to the platform. $3 + 5% is included in all listed prices.

Have more questions? Contact Us or email us at support@maizetix.com